These Terms of Service ("Terms") govern your use of https://www.waterdamagerestorationvirginiabeachva.com and any water damage, mold, fire, and storm restoration services provided by Water Damage Restoration Virginia Beach ("we", "us", or "our") in Virginia Beach, Virginia and surrounding areas.
Acceptance of Terms
By using our website or scheduling service with us, you agree to these Terms. If you do not agree, please do not use our services.
Service Estimates and Pricing
Estimates are based on information you provide and a visual inspection. Final pricing may change if hidden conditions are discovered. We will obtain your written or recorded approval before performing additional work beyond the original estimate.
Payment
Payment is due upon completion of service unless insurance billing or financing has been pre-arranged. We accept cash, check, and major credit cards. Past-due balances accrue interest at the maximum rate permitted by Virginia law.
Warranties
Workmanship is warranted for the period stated on your invoice. Mitigation, remediation, and reconstruction follow IICRC standards (S500 water, S520 mold). Warranties do not cover damage from neglect, recurring water sources that have not been corrected, or unauthorized modifications.
Cancellation and Rescheduling
We ask for 24 hours' notice to reschedule non-emergency appointments. Emergency dispatch fees, once a technician has been routed, may not be refundable.
Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or punitive damages.
Website Content
Site content is provided for informational purposes. We make reasonable efforts to keep it accurate but do not guarantee it. IICRC standards, building codes, and insurance carrier requirements change frequently — always confirm critical details with us directly.
Intellectual Property
All site content, logos, and trademarks are the property of Water Damage Restoration Virginia Beach or its licensors. Reproduction without written permission is prohibited.
Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia. Any dispute will be resolved in the state or federal courts located in the City of Virginia Beach, Virginia.
Changes
We may revise these Terms at any time. The "Last updated" date reflects the most recent revision. Continued use of the website or our services constitutes acceptance.
Contact
Phone: (619) 927-7296 · Email: info@waterdamagerestorationvirginiabeachva.com